Executable connectorSupportJul 22, 20260 calls

Zendesk Connector

Read-safe Zendesk connector with a validated single-label account subdomain.

Credential setup

api_key_header

Enter `Basic <base64(email/token:api_token)>` and use a dedicated least-privilege service account.

Setup docs: https://support.zendesk.com/hc/en-us/articles/4408889192858

After adding this connector, attach the credential on the server page, then run astrail tools list.

Hosted MCP endpoint

/api/mcp/preset-zendesk

Private servers require an Astrail API key in the Authorization header.

MCP client snippets

Connect

Claude Desktop config

{
  "mcpServers": {
    "zendesk-connector": {
      "url": "/api/mcp/preset-zendesk"
    }
  }
}

cURL initialize

curl -sS -X POST "/api/mcp/preset-zendesk" \
  -H 'Content-Type: application/json' \
  --data '{"jsonrpc":"2.0","id":1,"method":"initialize","params":{}}'

cURL tools/list

curl -sS -X POST "/api/mcp/preset-zendesk" \
  -H 'Content-Type: application/json' \
  --data '{"jsonrpc":"2.0","id":2,"method":"tools/list","params":{}}'

cURL tools/call

curl -sS -X POST "/api/mcp/preset-zendesk" \
  -H 'Content-Type: application/json' \
  --data '{"jsonrpc":"2.0","id":3,"method":"tools/call","params":{"name":"zendesk_search_tickets","arguments":{"subdomain":"example","query":"example","sort_by":"example","sort_order":"example","page":"example"}}}'

Runtime behavior

Runtime healthhealthy

Endpoint healthnot_checked

Execution modesafe_rest_execution

Deterministic executionSupported

Generated sourceExport only

Endpoint mapAvailable

Endpoint mappedYes

Auth-required endpointsPresent

Browser runtime endpointsNone detected

Last statusnot recorded

Last execution modenot recorded

Last toolnot recorded

Last latencynot recorded

Upstream statusnot recorded

Trace IDnot recorded

Error codenone

Observabilitystructured fallback

Rate limit modestandard

Missing authauth_required / oauth_required

Missing mappingmapping_required

Astrail does not evaluate generated TypeScript inside Next.js. Hosted calls are routed through stored tool metadata and endpoint maps.

Tools

zendesk_search_tickets

Search Zendesk tickets and related resources.

zendesk_list_tickets

List Zendesk tickets.

zendesk_get_ticket

Retrieve a Zendesk ticket.

zendesk_get_user

Retrieve a Zendesk user.

server.ts

import { McpServer } from "@modelcontextprotocol/sdk/server/mcp.js";
import { StdioServerTransport } from "@modelcontextprotocol/sdk/server/stdio.js";
import { z } from "zod";

const server = new McpServer({ name: "Zendesk Connector", version: "1.0.0" });

// Curated Astrail connector for: zendesk_search_tickets, zendesk_list_tickets, zendesk_get_ticket, zendesk_get_user.
// The hosted endpoint executes its verified deterministic endpoint map. Attach a least-privilege provider credential before calling private tools.

server.tool("connector_status", "Confirm this curated connector template is installed.", z.object({}), async () => ({
  content: [{ type: "text", text: "Connector installed. Attach provider credentials to enable hosted API calls." }],
}));

const transport = new StdioServerTransport();
await server.connect(transport);